Used Parts Information

Read it Now if you don't want to be surprised, possibly unpleasantly, later...

Before Ordering Used Parts, Email and
Request a Stock Check

At that time if the part is listed with varying conditions please let us know if you will take parts other than your requested condition.

Used parts seem to be going in and out much quicker than in the past. You will need to email for a definite availability answer, the person on the phone will not be able to access this information. Used parts are not in the "normal" inventory system and even sourcing the part can take time as most are not even at this location. We also have to compare the item you want against any outstanding orders already here.

Used items, even those that have a specific part number for a specific example (DUxx-xx) may or may not be available. They may not get taken down off the website until some time after the part is sold. We try to "gray it out" but may not have time.

Searching for and pulling a used part can EASILY delay an order 1-3 weeks.

I wish we had the slack time to get the used parts all put away on the shelves in advance like the new parts are! It's a SLOOOOOW process. Prices for general condition Used Parts that don't have their own unique part number are listed almost all of the time even though availability fluctuates wildly . A used part listing does not indicate available stock. If we remove and replace used parts listing everytime we go in or out of stock we would not have any time to process orders... Thanks

I would suggest when inquiring or ordering used parts to let us know whether or not you want to substitute a new part if necessary to fill the order or a used part in a condition other than you have requested. Some items have more than one condition listed. (And no we won't substitute a new part or one in another condition without your requesting such. We are just as happy to sell a used part as a new one.

Selling used parts can be difficult at times. Everyone has different perspectives on what a "good" or "bad" part is. I've noticed some of the British suppliers have abandoned selling used parts altogether. We are continuing because a lot of you at times have wanted a more economical solution to a parts search. Sometimes it's used or nothing, as the new parts supply dwindles down. Our solution is to do our best to describe parts as to their physical and mechanical condition. We try to be as accurate as possible or to "underestimate" the condition. Some parts need a liability waiver sent to us before we will ship. Without such measures many items we would just scrap, regardless of condition.

You may see an item and a description that makes you think "Why are they bothering to sell THAT used part?" Almost everytime we used to scrap something, someone would ask later for the same condition part! Not everyone is doing a 25K restoration, some are trying to keep roadstering on a tight budget, doing as much labor and "fixin-it-up-themselves" as possible. Sadly, as time goes by, more of these marginal parts end up being converted to tuna cans as our storage areas fill up.

In this email age you many times have the option of seeing the item beforehand. On some items where physical condition of the part is important, we may be able to take digital pictures and add that to the website. Depending on our workload at the time, this may however delay things as on some days our time is filled with answering the phone and processing more typical orders. As time permits, more pictures of used items will be available on this website.

CONDITION OF USED PARTS:
Used parts, unless condition is specifically described as deficient in some way (and ordered as such) are guaranteed to be serviceable and/or functional at the time of shipment. This guarantee is limited to exchanging the shipped part or refunding the part's cost exclusive of shipping/packing charges if another part is not available. Mechanical parts carry no warranty of any kind, it is solely up to your mechanic and yourself to decide if you want to use the part or not. The risk is YOURS. We'd scrap this stuff in a second before we'd assume liability for it's condition. Some items have a specific waiver be must have returned to us before part can even be shipped.

Used parts are just that...USED PARTS, usually just as they were pulled off the car, dirty, ugly, whatever. We're just too backed up most of the time doing orders to be able to stop and spend anymore time then it takes to pull a part off a car. I keep thinking things will slow down enough for us to get ahead of the game, but it's been like this for almost 30 years. I could hire someone to clean parts and spruce everything up, but you'd be paying the price.

A used part may have 3 costs associated with it. Part Cost, Delivery Cost, and on some parts, Packing Costs. Packing costs are usually for larger size items and will be listed with item, or you will be advised before your order is processed. Delivery costs vary depending on what you order, where you are and the shipping method.

USED RETURNS:
When you receive a used part, take a look at it. If within 72 hours you decide you don't like the looks of it, you can return it for 85% of the PARTS COST if it was an item we shipped by UPS. The delivery and packing costs are not refundable. Item would have to be shipped prepaid back to us on the 4th day. Parts that have to go by truck freight ARE CONSIDERED FINAL SALES AND ARE NOT RETURNABLE (fenders, hoods etc, anything too big or heavy for UPS) Electrical items are checked for operational ability before shipment and are not returnable if you see the "Ã'd OK". If your previous electrical item was damaged due to a problem with your car, a new or used item will suffer the same fate.

LARGE ITEMS:
On large items it is sometimes possible to skip the delivery and packing costs if you would like to have a driver meet you locally. There is a $20 charge to do this. Please inquire in advance of order. Also good for getting a real look at the item especially if you are wanting to choose between 2 parts.

Feel free to contact us as many times as you want, with as many questions as you have about any part. Our goal is, as always, no unhappy customers.