|

Nothing
on this website is to be thought of as an offer to sell a
given item at a given price. This website is strictly for my
own entertainment! No written or spoken communication from
you is "accepted" as an order until the items cross our
shipping table.
The
above nonsense being stated; we try to go along with what is
on the website. I don't like changes either!
I
may make dozens of changes a day to the website, it can
STILL contain inaccuracies. It is as accurate as I have the
time and energy to make it. LEGALLY SPEAKING consider it
only a guide, a fantasy.
Prices
are subject to change at anytime, up until the time the
order is PACKED. We will notify you in advance of shipment
if prices have changed and give you the opportunity to
change or cancel order. Availability and prices are just too
unpredictable and unstable to say anything else.
Many
items would have vanished completely if we were not buying
or trading parts with warehouses, retailers, hoarders,
specialists, and car owners in many other countries. This is
not conducive to stable prices and availability! Shipping a
few items across the planet is not very economical or even
sane.
Prices
on this website apply to orders where you have provided the
part number and price, and the "VIN" of your car. Other
orders will be price quoted by return email, fax etc, using
our standard pricelist, which is usually higher. Please make
up your list BEFORE you call. I'm pretty sure you don't want
to get a busy signal when YOU try to call. : - )
"Kit"
part numbers are necessary for "kit" prices. There are a
number of kits and packages that will be unique to this
website until our next catalog is released, so using the
part number listed will guarantee you receive what you think
you are ordering.
You're
welcome to order the slow way with us checking part numbers
and prices but whoever's got the phone may not be able to do
that on the spot and may still have to fax you or email you
back.
SALE
PRICES, usually shown in
RED
are available if the sale hasn't ended and you mention that
it shows a sale price on the web. Sometimes the part number
will be different for a sale item. Be sure to list or give
that number when you call to ensure you're being charged
what you are intending to be charged. Be sure and verify
this at the time of order or request an email confirmation
before shipment if the person taking the order cannot verify
a sale price at that time. (I change this website constantly
and don't always tell everyone every second what I've
done!)
Prices
are for one part unless otherwise described, (pair, set of 4
etc). Prices are subject to change at any time, without
notice. Prices on the website are almost always current but
these days "current" can be different between 10am and 11am.
A price given to you by phone,mail, fax or email is accurate
at the time given and overrides any previously printed or
posted price.If it changes before shipment we will give you
the opportunity to cancel order.
It's
important that you let us know of the price you THINK it is
when ordering so we can notify you if you are out of date or
there has been a change.
You
can also specify a price increase allowable without contact
(example 5%) to not slow the order. Many of the items we try
to stock are not available through "normal" consistent
sources.
In
the past, for the most part, we have averaged out the prices
for parts. By this I mean if we had 3 of a certain part that
cost us $50, $60 and $70, we might price all of three of the
parts as if they each cost us $60. We'd make more on the
first part, less on the last and it would all average out in
the wash and there was an orderly adjustment of prices over
time. Sometimes however it isn't $50 $60 $70 costs ,we may
have items that were acquired at $10, $50, $100 over time or
from economical or retail+++ sources.
We
began noticing that by averaging the parts it sometimes had
the effect of reducing the sales on the item immediately and
we weren't even selling the parts we had purchased at a
great price.
So
in some instances now, prices may be adjusted a like a
stairway that goes up every time the part or a certain
quantity of the parts is sold.
I'm
telling you this as lately we have encountered situations
where someone looked at the website on Thursday and saw a
part they wanted to buy for say $50 and when they looked
again on Monday it was $80. It can also work in reverse, you
may buy it at $80 and then see it reduced the next week. The
price situation is very fluid these days. One day we are
buying from a collector, maybe the next day we find some in
a warehouse carrying a 1996 price! We have no price
guarantee like the Mega-Lo-Mart.
RETURN
TO TOP

I
hate to start this out with something stupid but it is
necessary these days...
NOTE:
If
you haven't made up your mind as to whether or not you want
us to ship the item, DO NOT ORDER IT.
Processing
an order, pulling parts, packing them, ordering more parts
and then unpacking the ones we sent you is something we have
no time to do. For us it's time and money down the drain;
for you we then question future orders from you wondering if
it is a real order.
We
have tons of time to answer questions you may have
installing the part(s) you got from us. Being such a
specific business has allowed us to pick up a thing or two
about working on roadsters, and you have an ear (or
keyboard) here when you go to install the part and have a
question. I'd just rather spend my time answering those "I
was under my car last night and..." questions then chasing
our tails with the previous paragraph...
If
your card is declined by your provider for any reason, there
is typically a delay in advising you of this. We usually
discover this 2am on a Sunday... If you have sent your order
in via email, or sent an email in addition to your faxed or
called in order this delay will be reduced
greatly.
We
have a $35 (parts value) minimum order.
We
know that no one likes to be see a a minimum order
statement when
needing to place an order for one item, however, we have had
to instigate this as we have been going backwards
financially on this type of order for some time. It recently
became apparent after some time/cost studys that we might as
well grow pumpkins as spend half an hour doing three $15
orders. This is waived for a number of reasons; new order
related to order in same 30 day period; previous order
history; all kinds of things. It is still expensive doing
this as the delivery costs are almost the same up to about 5
pounds.
PAYMENT
  
Most
items can be paid for with a VISA, MasterCard, or any
"Novus" (Discover etc) card IF
IT IS YOUR
CARD. (some restrictions listed below) Visa/MC checking
account debit cards have become a fast growing method as
well. We may decline to accept any card from anybody for any
reason without explanation. We don't want to do this
and if we decline to accept a charge card it is no statement
about you. We apologize in advance if this occurs but we are
no longer willing to take the risk (real or imagined) in
certain situations even though they most likely mean
nothing. We are more restrictive in this than some merchants
to protect ourselves. The school of hard knocks has been a
long and painful one, but we have survived 37 years and want
to continue onward. Banks are protecting themselves just
fine, merchants sometimes find themselves on a leaking
raft.
There
may be other conditions to us accepting a charge card. We
will advise you after we see the order as
necessary.
If
you want a refund for ANY reason and used a charge
card the most we would ever refund is 95.5% as that is all
we originally usually receive from the charge card
company.
NEEDED
FOR CHARGE CARD ORDERS:
(we
do not keep charge info on file)
We
currently accept charge cards for most orders where you are
the car owner; you are the cardholder; you are currently a
resident of one of the 50 states of the USA or a Canadian
resident and the card is of USA or Canadian issue
For
shipping we would use the card's USA or Canadian street
billing address which is the address that the bills for the
charge card are mailed to. This address would also need to
be the physical location of your home or the physical
location of your job. If this address comes back as a mail
drop we may decline to process order with a charge
card.
Some
exceptions apply since we need a physical address to ship
to.
Your
billing address is a PO Box and you have registered your
home street address with your cardholder, and they have
entered it into the merchant services clearance network as
an authorized ship to address.
Your
billing address is a PO Box or home street address and you
have registered your work address with your cardholder, and
they have entered it into the merchant services clearance
network as an authorized ship to address
Most
orders need an adult signature.
If
the order is paid for with a check or money order we will be
happy to ship it ANYWHERE in care of ANYBODY you want. If
shipped to a different person/location, we would need a
paper mail, or email or fax request from you to do
so.
Address...SEE ABOVE INFO
Your Name Exactly as it is shown on Card
Phone Number
Card No. & Expiration
3 digit number on back of card
VIN of car SPL/SRL _ _ _-_ _ _ _ _
Part numbers, descriptions and price from website
Your
email address on file will hasten any problem solving we
need to do.
A
day and night phone number could also help us if a problem
arises.
Your
charge card is not charged until the parts are sitting on
the shipping table ready to be packed with shipment of the
order scheduled for that or the following work
day.
Be
sure to give your EXACT address. Most of the time we
instruct UPS to make no changes. If they do, there is an
additional $6 charge ($11 on air shipments) if you give us
"3304 Adams" when you are actually at "3304 Adams St." or
"3304 Adams Lane" or you leave out a "W" , "SE" etc, or
forget an apartment number or suite number.
Personal
and company checks
require a 14 day hold. (10 working days). They are held this
long regardless of when your bank tells you it's cleared.
Sorry but we've learned this the hard way. A check debit
card gets around this. You can also send a money order or
cashiers check, which can but not always reduce delays.
Some
large orders
(box size and/or value) may require payment by check or
money order as do some weights of air orders. You can of
course get a money order at your bank on your charge card.
On some the order can be processed if we receive a faxed or
mailed in signature, photocopy of card, and your written
authorization. Some other high cost or overseas orders may
need to be paid for with a check, money order or bank
transfer as well. Please inquire when ordering. With the
exception of some large size items, parts are not available
for pickup, we do not operate a walk-in counter.
Phone
Ordering
is available Tuesday, Wednesday and Thursday 10-5. This has
no relation whatsoever to when we answer emails, faxes or
ship parts. You can email or fax your orders any hour any
day of the year. The fax machine is in a secure location. If
you do not have a fax, you can email in your order. If you
do not feel comfortable emailing your charge card info you
can email in the parts list and other information and fax or
call in the charge info later. Some people send the card
number in 2 emails and the expiration date in a
3rd.
Emailing
Orders
however is BY FAR the fastest way to get your order
processed, at least for the initial questions and answers.
Emailing everything but the charge card info is still much
quicker. If you don't feel comfortable emailing charge info
(I don't) you can fax that to our secure fax or call that
part of the order in.
Emailed
orders make it easier for us to get the order right, spell
your street name correctly and have an quick way to contact
you if there is a problem or concern. We process orders from
5pm-Midnight so it can save days if we can send an email
inquiry to you immediately. You also have a written record
of everthing stated.
Faxing.
Printing a note, stuffing it in a machine, listening to your
fax not answer and having to keep track of the sheet I sent,
you sent etc, is SLOW and always gets done after ANY
emailing is to be done. Unless your order is TOTALLY
complete with no questions it is far better to email if you
can. I can send out 10-20 emails in the time it takes to
print something and fax it, so I tend to put things that
have to be faxed aside. It's human nature to try to resolve
10 problems quicker than one. If you want us to be able to
email you with questions/answers, be sure to email US first
so we have your email address on file, trying to type in
your blurry fax email address is usually a waste of time,
emails have to be EXACT. Once you email us all we have to do
is hit REPLY and your info is on the way to you.
If
you do decide to fax something, especially if it is not
typed...PRINT using CLEAR, DARK letters that are a little
bit larger then normal. Set the fax machine to "Quality" or
whatever the slower transmit setting is. Otherwise it can
come through somewhat blurry. If I had a nickel for
everytime we got a fax with an unreadable visa number or
part number....
SPEEDING
THE ORDER MORE...
Your order receives the quickest possible processing when
the the parts list itself is faxed or emailed in. That way
we have a nice printed written list of what you want. These
orders ALWAYS get priority in processing.
Phone
calls where you already have your prices, part numbers and
VIN of car are of course also much quicker than if you
don't. This applies to both the call and time to shipment,
as orders already completed by you are always done much
sooner then ones we have to workup ourselves. And without
you knowing what's what beforehand it is a terrible use of
everyone's time to go over everything on the phone. Going
that route by providing the prices and part numbers is
usually cheaper as well.
So
check the website first it will save time. Be sure your
browser is set to look at a new version of the page
everytime you access the site, or manually hit "refresh:" or
"reload". If your browser isn't set that way you may be
looking at a version of the page you stored yesterday, last
week or last month. Parts and prices can change any hour of
any day.
As
the orders are able to be received/processed quicker, the
time increases to get other parts projects done, which
benefits us and all of you.
Rallye
PO BOX 367
Graham, WA 98338
360-893-2000 fax
360-893-4200 voice
OVERSEAS
ORDERS
Please
email for information
Effective
October 15, 2003 the Minimum Order we will process to
locations other than the USA and Canada exluding delivery
charges is $60.
COD
Due to UPS' recent change we no longer do COD
orders.
CHANGING
AN ORDER...T
Changing
an order can delay its shipment, sometimes by days if it is
pulled out of the line. If you do decide to add/subtract or
change an order we would suggest a call if it's during phone
hours. Second best would be a fax, and last would be email.
A fax or email may not be looked at until hours later. We'll
do our best to make the adjustment, but it still may end up
being too late to do so. Whoever is on the phone will not be
in a position to say yes or no to this request only that we
will try. If the order's past a certain point the addition
it may end up lost in the shuffle. (Hey, just being
honest...)
RETURN
TO TOP

NEW
PARTS...
.
The
only warranties applying to this part(s) are those which may
be offered by the manufacturer, if any. Rallye Enterprises,
Ltd hereby expressly disclaims all warranties, either
express or implied, including any implied warranties of
merchantability of fitness for a particular purpose, and
neither assumes nor authorizes any other person to assume
for it any liability in connection with the sale of this
part(s) and/or service. Buyer shall not be entitled to
recover from Rallye Ent. Ltd. any consequential damages,
damages to property or person, damages for loss of use, loss
of time, loss of profits, or income, or any other incidental
damages.
In
the case of many Nissan parts, IF
THE PART IS NO LONGER FOR SALE FROM NISSAN USA, THERE IS NO
WARRANTY.
Warranty
is for repair or exchange (our decision on which is more
practical) of the particular part only, and does not cover
labor, transportation, failure of a related component,
failure resulting from faulty installation, modification or
abuse of the part, nor would the liability of Rallye
Enterprises Ltd. at any time exceed the original value of
the part.
Parts
from Nissan Motorsports or otherwise considered racing or
competition items carry NO WARRANTY AT ALL, FOR
ANYTHING.
For
many things however, we feel the part should function for 90
days and will try to work out something during that time.
This 90 days begins when the part is tranferred into your
possession by hand, or transferred into your possesion by
giving it to a common carrier (UPS, Truckline, etc). It does
not matter if you "just opened it a year later" or Uncle
Fred has had it in his basement, or the shop "lost" it for
awhile.
If
we feel a part needs to be returned due to defect there are
two ways to do it.
Contact
us. We will advise further.
Most
likely the options will be that you can send the part in
first and we can check it and repair or replace it as
necessary ; or if you do not want to send the other part
in first, we can charge for the next part and then credit
you if the 1st part is returned within 20 days and found
to have a manufacturing defect.
We
didn't used to do this but after a number of people failed
to return "defective" parts after we shipped a free
duplicate we have adopted this policy, and it is cast in
granite.
.
COMPETITION
PARTS WARRANTY
(LACK OF) INFORMATION
Nissan
Motor Corporation does not warrant competition or racing
items, AT ALL.
From
Nissan Motorsports:
"Motorsports
parts are sold 'as is' without any warranties whatsoever.
Implied warranties, including warranties of merchantability
or fitness for a particular purpose, are excluded. The
entire risk as to quality and peformance of such parts is
with the buyer. Should parts prove defective following their
purchase, the buyer and not the manufacturer, distributor,
or retailer assumes the entire cost of all necessary
servicing or repair"
RETURN
TO TOP.
USED
PARTS...
Used
parts, unless condition is specfically described as
deficient in some way (and ordered as such) are guaranteed
to be serviceable and/or functional at the time of shipment.
Because of the varying nature of used parts, we go to great
lengths to describe them accurately and may be able to email
you a picture. We do not want you unhappy. A used part has 3
costs associated with it. Part Cost, Delivery Cost, and on
some parts, Packing Costs. Packing costs are for larger size
items and will be listed beforehand or you will be advised
before order is processed. When you receive a used part,
take a look at it. If within 72 hours you decide you don't
like the looks of it, you can return it for 100% of the
PARTS COST. The delivery and packing costs are not
refundable. On a truck shipped item (fender etc.) this can
be a chunk of change.
On
large items it is sometimes possible to skip the delivery
and packing costs if you would like to pick the part up
locally. Please inquire in advance of order. There is a $25
charge to do this. Basically we'll set the time with you by
your schedule as much as possible. We'll throw the part in
one our trucks running errands, we'll cruise by at or
shortly after the scheduled time, if you're there you're
there, if you're not you're not.

Not
very likely. Being a narrow speciality business for so long
has enabled us to know what part goes on what roadster. This
doesn't preclude a communication problem on our part or your
part. We rarely put the wrong part in the box. Most of the
time the problem arises when something on your car has been
changed since it left the factory, but anything can happen.
When you receive your order, please check the parts for
shortages or errors. We only keep digital photo & weight
records a short time, so to correct ANY problem,
we
need to know within 72 hours (3 days)
of
the carrier delivering the
item(s) to the shipping address you gave, by email, fax, or
phone message, even if we're "closed." After that there's no
way to file a claim. At receipt plus 72 hours (3 days) the
order is considered to be complete and correct.
If
we are notified during the three days and when we receive
the parts we can see it was our error (we don't claim to be
infallible), we will gladly exchange the parts for the
correct ones. We do not issue refunds in this type of
situation.
Any
additional shipping is typically your responsibility, as it
is to buy your own gas if you have to return to a walk in
store.
We
don't like having to clean up mistakes, so we do our best to
not make them. Stripping the parts out of the supplier boxes
has helped greatly in this.
Please
provide phone/email information and the invoice
number.
RETURN
TO TOP

Again,
not very likely, but we feel it's important to give you the
information anyway. We pack our parts to survive almost
anything they could possibly have to suffer through on their
way to you. If it is damaged, it's important for you to know
that under Interstate Commerce regulations, the carrier (UPS
or the Truckline etc.), assume full responsibility for the
merchandise once it is turned over to them.
When
you receive something that has obvious damage to the
container, you should have the carrier note all damage,
inside and out, to the contents and the container and/or if
there is damage seen upon opening an undamaged container,
call the carrier immediately and follow to the letter what
they ask you to do to ensure your claim can be processed.
(for UPS the number is 1-800-PICK-UPS). They will normally
file a claim and set up a time to meet you to examine the
box and contents. Do not throw any packing material or the
box away, do not give up anything without receiving a
receipt. If you were to simply return it to us you could
lose all rights to recover damages. ALWAYS OPEN AND INSPECT
ALL GLASS WHILE DRIVER IS THERE.
If
you cannot wait for the claim to be resolved you have the
option of repurchasing the parts. If the claim refund is
given to us instead of you, we will then credit the damaged
shipment.
On
any order shipped out of this country we cannot guarantee
any part will be there, and if something isn't, you'll have
to take it up with your own smiling customs people. I count
the stuff two different times and someone else does also
when it is packed.
RETURN
TO TOP

Special
Order Items have a part number that ends in "SO."
This would apply to parts that we may be able to acquire but
no longer stock. If you see this designation on a listing
you are interested in, please email us and we will let you
know the particulars. In general special order items are a
prepaid-by-check or money order, non refundable order. Since
we do not have the item in hand, there is no guarantee we
will be able to get the item. (we'll sure try though!)
Unfortunately, if the item has to be brought over from Japan
it can take a LONG time (3-12 months.) We will advise when
we can cancel the order and refund your money. Basically, if
we think it has to come from Japan you would have to agree
you do not want a refund for 12 months. It can easily take
that long if Nissan is making another run of the part
(sometimes happens!) or sourcing the part from one of their
suppliers in another country. If we find out earlier that
the item is cancelled we'll of course refund at that time.
Currently
we are not able to get stock level and shipping dates from
Japan. Somethings come and somethings don't, we never know
until we open the box what we are REALLY going to get.
Forget faxes, emails, pack slips, the only way we know FOR
SURE is when we open the box here. We may wait 6 months and
never get a reply or a part. If we do happen to receive the
item at a later date, we'll advise you if you have emailed
to be on the "WANT" list, but after the initial 12 months
has passed you are not under any obligation to purchase the
item.
You
may wonder how a big company (Nissan) can operate like this.
I look at it a different way. Because they ARE a big company
with operations and sources all over the planet, it's really
the only way they CAN operate. Many car companies will not
handle special orders at all, for any reason. It's just too
much of a hassle for them. If the country you are in doesn't
stock it, forget it. Nissan has always had an interest in
providing good parts availability and long term service to
it's customers. Recently the parts have begun to diminish at
a rapid rate, but the cars are now 33-40 years old!!! Try to
get stuff for a 15 year old anything else!
|
.
|

The
minimum USA / CANADA parts order we will process excluding
delivery charges is $30.
Delivery
Times HERE.
ALL
DESTINATIONS & METHODS
If
you need the price of a part, or even any additional packing
or shipping container charges, we can be dead accurate. When
it comes to the total price, which would include the
carrier's charges,usually United Parcel Service, all we can
offer is a wild guess. Shipping auto parts isn't like
shipping books or CDs, where estimating charges is a
breeze.
Yearly
changes and additions of numerous surcharges make it
difficult to guess what the cost will be. Think I'm kidding?
We recently decided to call UPS and let THEM cost out an air
shipment. We made three calls in a row and received three
different costs, from the people that should know. With air
shipments or foreign shipments, whatever dollar amounts we
give are WILD GUESSES, and may be WAY OFF. There is not much
possibility of even coming close until the box actually
packed as the EXACT size and EXACT weight must be known to
even guess on air shipments. Ground shipments in the USA and
Canada are much more likely to be close.
You'll
get a better idea after you receive a few orders but I can
tell you that if you order things one part at a time the
delivery costs are going to be a lot. The cost per part to
ship goes down drastically as you add items. A little "order
planning" on your part will save you $$$$.
Depending
on the item and the order there may be a charge for the
shipping container, and may be an increased packing charge.
These charges may or may not be listed separately. On some
orders for instance, we expend a great deal of time custom
making a box to save you the extreme cost of motor freight
or airline shipment or to get under one of UPS price-jump
lines. We have adopted this policy rather than tack costs on
to every hard to pack part, which isn't necessary on many
shipments and would tend to drive the overall total price
up.
USA
Most
shipments
go
by UPS (United Parcel Service) in the USA.
To
give you an idea of packing and delivery costs on UPS
shipments in the 48 states, we have compiled the following
chart. This is only to help you estimate charges. This is
PER BOX, not per shipment. We always try to pack and ship in
the most economical configuration, but certain orders may
require more than one box. This is JUST A GUIDE, not cut in
stone. Unusually heavy or bulky items are figured on a time
and material basis.
GROUND
COSTS USA
Zones
are distance from Seattle
Zone
3 approx 200 miles (Portland, Spokane)
Zone
5 approx 700-1100 miles (San Francisco, Los Angeles, Denver
etc
Zone
7 approx 1300-3500 miles Chicago, Little Rock and points
east.
|
ZN
|
WEIGHT
|
COST
|
|
ZN
|
WEIGHT
|
COST
|
|
3
|
1
lb
|
$19
|
5
|
10
lbs
|
$38
|
|
3
|
5
lbs
|
$24
|
5
|
20
lbs
|
$44
|
|
3
|
10
lbs
|
$30
|
7
|
1
lb
|
$24
|
|
3
|
20
lbs
|
$38
|
7
|
5
lbs
|
$29
|
|
5
|
1
lb
|
$21
|
7
|
10
lbs
|
$42
|
|
5
|
5
lbs
|
$26
|
7
|
20
lbs
|
$49
|
|
Above
chart is just an ESTIMATE
|
Figured
to include packing or handling costs. If additional charges
are in play for packing we will advise you by email. The
current UPS fuel surcharge which is I think about 8% (12% on
air boxes) is also included. This varies. Typical shipments
have a $6.25 packing charge; included in the chart below.We
have found this works better for people than raising all the
prices to get rid of it. The cost of processing and packing
an order varies by the shipment.
This
$6.25 attempts to pay for someone to pack the parts and
argue with banking institutions over the validity of your
charge card and address. YOU MAY know you have lived there
for 20 years; I MAY know you have lived there for 20 years;
if Merchant Services for the charge card companies disagrees
the fun begins.
The
parts pays for insurance (fire, liability, health, company
truck, trailers, building maintenance, taxes, computers,
something resembling salaries. The parts pay for the loss in
taking the money tied up in this and not using it for
something sensible, usefull, easy etc. The parts pay towards
replacing said parts at increasingly high prices coupled
with increasingly difficult methods. The parts pay for an
accountant, lawyer any day probably a psychiatrist. (someone
who deals in "helping" people that tend to collect things
i.e. roadster parts, roadsters; or pieces of
roadsters)
If
we can find a way to lower what your order ends up we will
do it. It is what it is; and there is nothing we can do
about it but wonder why someone would order one tiny thing
at a time; multiple times.
NOTE:
Prices
shown for the various shipping related charges in this
section are assuming you are using a charge card. If you are
paying via money order the prices are about 4.5% less which
is what we are currently incurring from the card
issuers.
Add
$2.90
if your zip is listed on UPS' "extended area" list. ($6 if
Hawaii, $15 if Alaska extended area.
Add
$4.95 for signature card (some orders)
Add
$2.75 insurance if order is $100-$300 then 90¢ per $100
or part of $100 after $300
UPS
residential surcharge of $2.95 is
included
in the below chart. UPS also charges this for delivery to a
business in a house if an open entrance is not provided. We
take this off when shipping to most business
addresses.
WASHINGTON
STATE SHIPMENTS
We
are no longer paying for the "priviledge" of collecting
sales tax for the state to flush. If the shipment goes to a
location that has not provided us with the current state tax
documents; we have to add sales tax.
In
addition to
this; (if the order is paid for with a charge card) the
shipping/processing charge will include 4.7% of the sales
tax amount; so we don't have to pay to collect sales tax. On
a $200.00 sale this usually amounts to about 87 cents; which
varies by the rate your city/county wants to extract from
you.
UPS
ALSO CHARGES FOR THE SIZE...
UPS
Charges "dimensional weight" even on many ground packages
now. You take the above measurements, add together and
divide by 166 to get the weight UPS will charge for that
size of box REGARDLESS of it's true weight. This only
affects larger boxes bigger than 5184 inches (length x width
x height) like a 17"x 17"x 17" box for instance, or a 36"x
18"x 8".
If
130-164 inches, (length + girth...imagine the box is a
person and you are measuring height and belt size) UPS
charges minimum weight of 90 pounds plus a $55
surcharge
UPS
will also charge extra if the item is not in a box
($9).
UPS
has become extremely complicated with the ever increasing
number and severity of extra and many times hidden fees that
continues to make every shipper's life a nightmare. We can
only ESTIMATE charges. You are welcome to set a maximum on
any order you place, if we cannot ship it for that price we
will email you and let you know we are cancelling the order.
When we started in 1976 the entire UPS shipping rates and
variances were on an easy to use 11x17 wall chart. Now each
year we get a new 180 page book, filled with tiny print they
hope you will not read with NO simple "Highlights of
Changes" page.
Be
sure to give your EXACT address. An inaccurate address will
usually result in the box being returned, or delayed with a
$12 charge added ($14 if Air). This is generated totally by
UPS. If you give us "3304 Adams" when you are actually at
"3304 Adams St." or "3304 Adams Lane" or you leave out a "W"
, "SE" etc, or forget an apartment number or suite number.
If the address you give is not totally correct UPS they will
charge this.
If
a box is returned due to an address problem or no one home
UPS now charge to return the box to us as well.
The
best way to protect yourself is to EMAIL your order or at
LEAST your address. Emailing your order gives you an exact
record of what you ordered and the address given.
SHIPPING
ALTERNATIVES?
The
post office is getting better; but they have still told us
to come back in three weeks when we have checked on a lost
shipment. Is that what you want to hear from us after your
card has been charged and your parts are??? I think not.
RETURN
TO TOP.....
DELIVERY
TIME
click
on map to enlarge

AIR
COSTS USA
We
also use UPS' 3 day*
air service. Prices for this services vary by the weight and
the size of the box, making estimates hard. Chart (scroll
up) is for GROUND shipments.
*Does
not count the day shipped or any weekends or UPS holidays.
The shipping method does not affect any time the box is here
awaiting its turn.
As
a VERY ROUGH GUIDE:
For
3 day air multiply ground estimate cost by 2 west of the
Rockies; by 3 east of the rockies. Again; we'll always try
to make it less.
Sometimes
other options are available, drop us a note via email with
the order and we will advise
Air
Costs vary tremendously up or down depending on
distance and the weight and size of the box. If we can make
it less, WE WILL.
We
no longer use "2 day" or "overnight" or "Saturday delivery"
as I've reached the end of the line in receiving someone's
anger over an aspect of this I have NO CONTROL
over.
In
general the more you combine your needed parts into one
shipment the more you will save.
RETURN
TO TOP
TIME
TO SHIPMENT & TIME TO
DELIVERY:
Typically?
Realistically? In the 48 states about 2-3 weeks from the
time we receive ALL necessary information from you to day of
delivery. Maybe sooner, maybe longer. Sometimes it is only a
couple of days west coast. Used parts can EASILY add 2 weeks
to an order. If you want an ACCURATE answer on parts
availability please email.
East
of the Rockies you can cut some days off if you go with 3
day air mentioned above if money is no object...
Shipping
by air does not bump your order ahead of ground orders in
the line. Although we make every effort to process ALL
orders as soon as possible, going by air only changes
travel time. Any delays due to parts availability or
normal processing time will still exist.
Out
of the USA no idea. Weeks, months, years, it's out of our
hands. (Foreign orders typically 3-4 weeks, but don't say
you read it here...)
We
used to say 2 days, 4 days, a week, whatever, a lot of the
time we were (and are) successful, but lately many times we
are not and I feel it's better to have you surprised at
something arriving sooner than disappointed at not seeing
the item(s) when you thought you would. Used parts on the
order can easily add an extra week or two if we have to
remove it from a car or travel to another storage location
to get it.
Keep
in mind that at any one time there may be 1-4 days worth of
orders AHEAD
of you. It is not unusual for us to pull a couple of 12 hour
weekend shifts if we need to. I don't want the parts sitting
here either, the sooner they are gone the sooner I can order
more before they are ALL gone.
Anything
we tell you as to availability and time when you order over
the phone is a WILD
guess. You can however email and one of us can take a look
at the true situation with the orders ahead of you and the
current parts sitation and give you a more accurate answer.
Parts availability is getting to be a problem. One of us
needs to see what the inventory situation is against other
pending orders.
We
list the worst case scenarios; but always strive to better
the situation!
RETURN
TO TOP
USA/CANADA
FENDERS, HOODS, etc.
and
parts that are over 150 lbs are shipped freight collect by
motor freight carrier. On these items we strongly suggest
you call Roadway Express (now merged with "Yellow Freight"
and get costs. You may also be able to reduce your costs if
you arrange in advance to pickup the box at the truckline's
depot. Inquire with YF-Roadway at the time you are
considering shipping sheet metal. We have had good service
from them for 35 years, but you are welcome to choose your
own carrier.
Last
time I checked you could reach Roadway Express at 1 800 762
3929. When you get your price quote from them, tell them you
are either shipping from their Tukwila Depot to your local
depot, or from the Tukwila Depot to your actual address.
They can give you the price both ways to see if it is worth
picking it up locally yourself. You have to choose a day as
they will only give a price for a specific day; because I
think of the fuel price change frequency.
Delivery
to YF-Roadway's Tukwila, Washington depot is $80 per
shipment (not per box).
If
a shipment contains a hood, fender or other large object
there is a $38 charge for each shipping carton (box). One or
two fenders can go in one box. A hood takes its own box.
Packing charge can vary but generally is $68 per carton for
a hood or fender. Orders containing any large size item(s)
may easily be delayed 2-3 weeks. This type of order is
packed as time is available. Please email at the time for
current schedule, it is sometimes also much
shorter.
On
large items it is sometimes possible to skip the delivery,
packing and box costs if you would like to pick the part up
locally. Please inquire in advance of order. Basically we'll
set the time with you by your schedule as much as possible.
We'll throw the part in one our trucks running errands and
have the driver attempt delivery at or shortly after the
scheduled time, if you're there you're there, if you're not
you're not and the driver will continue on his
journey.
CANADIAN
UPS & MAILED SHIPMENTS.
With typical "small" parts orders you have a rough guide
with the chart above, just figure your distance from
Seattle, and add 40% for zone 3, 60% for zone 5 and double
the price of the listed zone 7. It varies tremendously on
where you are and what you order. Parts are sent with the
appropriate customs code that is supposed to reduce the duty
(antique cars). Check with your customs people, you may find
the shipment totally exempt. We are not responsible in any
way for what your customs people decide to do or not
do.
OVERSEAS
SHIPMENTS.
Please
email for information
Minimum
Order we will process to locations other than the USA and
Canada excluding delivery charges is $100.
RETURN
TO TOP
...
PRIOR
ARRANGEMENTS NECESSARY!
To request a return authorization number, contact us my
email, fax, phone or mail and let us know the invoice number
and what the situation is. If you are unable to reach us by
phone you can mail or fax a request and the time limit will
be extended appropriately. Make sure your name (as the order
was addressed or billed), and the invoice number are on the
outside of the box. Unannounced boxes without these
identifying marks will not be brought into the
buildings.
Items
returned for refund are subject to a 20%
charge.
Items
that you would like to return for
refund/exchange must ARRIVE HERE within 20 days of
UPS delivering our shipment to the delivery address you
designated as the initial recipient.
Items
must be returned prepaid to us, not COD.
Returns
must be sent with insurance via the post office to PO Box
367, Graham, WA 98338.
If
paid for with a charge card any return for ANY reason;
even core charges always have a 3% deduction for bank costs.
The banks will not refund bank card charges to us unless
done the same day.
Parts
returned must be in the IDENTICAL condition as when we
shipped them. Not installed, not used in any way, not dirty,
not missing items, not modified, in some cases not even
opened. For example a softop will not be accepted for return
unless it is folded and packed EXACTLY as it was received to
protect the windows. Once installation has been started in
ANY way, it is not returnable. Other return
restrictions/requirements may be found on or with the
original invoice & paperwork.
Engine
bearings must be UNOPENED to be returnable, and are
returnable for exchange in size only; so check those sizes
BEFORE ordering. It is possible to damage engine bearings
with the slightest amount of effort!
Electrical
parts,tools, rubber brake/clutch rebuild kits, and Special
Orders are not returnable under any circumstances,
alternators don't test fine here and mysteriously go out
after your buddy has tried to hook them up. Have a competent
auto electrician diagnose and repair your car's problem
BEFORE ordering items. A new electrical item will go out
immediately if the problem that killed your old item is not
fixed. I guess what I'm trying to say is if you are ordering
an electrical item, be sure you need it and plan to keep it.
'nuff said.
With
your vehicle identification number and engine number we can
provide the correct parts to match what your car came with
FROM THE FACTORY. We are not responsible for guessing how
your car has been "modified" since it left the factory.
People looking to save a buck, or puzzle makers that like to
assemble one car from four, or even well meaning individuals
that couldn't find the correct part may have created an
omelet car. After 35 years of playing with these roadsters
we have a pretty good idea of what's what. I would suggest
you look at the pictures of the parts, and read the
descriptions if available. If unsure, we'll post a picture
or email back and forth with you if something doesn't seem
right. These cars are titled as whatever year they were sold
and not necessarily the model year they are. There are also
running changes throughout the year. If you don't provide
the VIN you are asking us to guess what parts you need. The
various info pages in the parts sections will help alleviate
problems.
We
don't rent parts. We do however, spend time and money
locating, purchasing, stocking, advertising, packing and
shipping parts, paying insurance, building costs, taxes and
assorted other expenditures. For that reason we don't like
to complete a sale only to have it come back. We do not hype
parts to create sales. No one here will push you to
needlessly buy something. One of us roadster nuts is
available to email answers and won't hesitate to suggest you
get advice from your machinist, electrician and/or mechanic
if the problem is beyond our ability to solve. MOST PROBLEMS
CANNOT BE DIAGNOSED BY REMOTE CONTROL I would also
respectfully suggest you get local help if you are unsure of
what to order.
Please
see USED
PARTS
return info in "Warranty" section in the left hand column of
this page.
If
a refund is necessary it is done in the same form as payment
i.e check if you sent us a check, or a credit against your
charge card etc. It would only be done against the same card
that was originally used.

When
ordering, be sure to mention something if you are ordering
something that the website says is wrong for your car. If
you don't we may assume you made a mistake and not send it.
If
you want to place an order contigent on availability of a
certain item(s), you need to email. It's impossible to call
and check this as there is always a 1-5 day batch of orders
AHEAD of yours, this information is not available to whoever
has the phone that day, I have to check your inquiry against
the orders in the works at night. If you are told on the
phone the order should go out in X days that does NOT mean
it necessarily will be complete only that we can ship out
what we have AT THAT TIME. If you aren't just emailing the
whole order in you can email me before or after and I can do
a check on what's what for you. If I've emailed that we have
something 98% of the time it will be set aside until your
order is processed during the next night(s).
I'm
not infallible in this regard, but I know when you are
planning a repair or upgrade event you'd like to know what
the situation is with the parts and I will do my best to
provide it.
This
isn't some huge company with rows of people in cubicles
feeding data into machines. (Remember, this is a DATSUN
ROADSTER business, not a MUSTANG business!) If you are not
going to order it IMMEDIATELY don't bother to check
availability, as even an hour can make a big difference in
any particular part. Maybe we'll get more in, maybe not.
Lately it's been more "not".
Availability
on items varies from "a lifetime supply" to "last one left
yesterday." There are always orders in the works and things
do run out, sometimes to never be seen again. If it's a
critical repair part and your car is down we can at the
least get back to you if there is a problem. Parts are going
in and out of here at a fast clip, if we don't have one of
the parts you asked about for a week I don't consider that a
"problem". We're always happy to ship your order in 3 pieces
of that's what you want, it's YOUR money. I don't guarantee
that anything shown on this website will be available when
you want it. In July 2000, the rate that parts evaporate
from Japan's parts bins increased dramatically. The increase
in sales we've had the past few years has only quickened
that pace.
We
try to remove the price for items we KNOW are going to be
out of stock for over a month or more, but there always
isn't time to do this. We can have 50 of an item one day and
a month later have none so I have to say that any parts
shown or listed are for entertainment and information value
only! As far as availability goes, NOTHING IS FOR
SURE!
Quantities
available per sale may be restricted at any time. At any
time any particular part may only be available in a
multi-part kit. This may or may not show on the website. We
will advise of this when you order or inquire via email. I
try to keep this site updated, but to be honest after
spending hours trying to make this site look the same when
viewed by six different computer operating system/browser
combinations, I sometimes think I'd be happier growing
strawberries for a living. All that being said, we've got a
whole bunch of parts and will do our best to get them to
you!

This
is a real sore point with me.
Your
charge card information is PRIVATE. We make every effort to
protect it. Our fax and computers are in a secure location.
Personal information is destroyed before being put in the
trash and we do not archive charge card information. (that's
why we have to ask for it each time) Phoned in, faxed in and
mailed in charge card information is never, not for one
second on a computer. Anything else will stay with Rallye
and NEVER be sold, given away, or traded to any other
individual, company, or entity. If and when the original and
current owners of this business depart your information will
not be forwarded. We will give them the option of US sending
you a postcard and/or email, and YOU can contact the new
owners if you want. I'm still enjoying the insanity of this
business so there are not plans for any change.
We
will cooperate with law enforcement agencies on stolen
vehicle situations and various types of criminal activity.
Anything regarding charge card information requires we be
presented with a valid warrant.
The
only other situation where I can see any contact with us
being disclosed to another party is where we believe
someone's actions or communications may be less than honest
and sincere regarding the actual motives for the act or
communication.
I
recently read a "Privacy" statement on a car dealer's
website. It should have been titled a LACK of Privacy
statement. Basically it said you couldn't even "OPT OUT" on
anything that was "legally permissable" for them to do!
DUH!!! Legally permissable does NOT mean LEGALLY REQUIRED.
If we had legislators that did not act like business puppets
this could be reversed so that you have to give them
permission TO sell/trade your information, not have to ask
them NOT to. Even banks are doing it, school districts! Do
you have a child in school? Do they have an unlisted home
number for you for emergencies? Some districts allow this to
be passed on.
This
year (2006) there has seen another increase in personal
information theft announcements, twice recently on stolen
laptops. We don't have your social security number, we don't
care what your driver's license number is. We don't need to
know your birthday.
Worried
about the weekly announcements about the latest security
hole in Windows? Forget about it, we don't use Windows, and
again, no charge card information you mail, fax or phone in
is put on any computer or automated storage
device.
....
We
do not backorder items, but will put a date on the invoice
when we think the item will be in. You can reorder if you
wish. If you are having difficulty getting a certain item
please email with the subject 'WANTED...and the item name we
will notify you as soon as the part is available or if an
option becomes available.
RETURN
TO TOP

Due
to the various legal ramifications that exist there are a
couple of types of waivers we have to send out before
shipping some parts.
If
the word "WAIVER" appears in the part's description we need
to paper-mail or fax the waiver for you to sign and return.
Please call/fax/email and we'll let you know what the
situation is.
PERFORMANCE
WAIVER.
Street
Bar, Comp Harnesses, Used Fuel, Suspension, Steering,
Brake Parts, etc.
This
would be for a new part like our "Street Bar." It would also
be for certain used parts that pertain to the safety of the
vehicle. Although we are as careful as possible with used
parts in this regard, without these waivers many parts would
just end up being tossed on the scrap pile.
RETURN
TO TOP
|