NEW
PARTS...
.
The
only warranties applying to this part(s) are those
which may be offered by the manufacturer, if any.
Rallye Enterprises, Ltd hereby expressly disclaims all
warranties, either express or implied, including any
implied warranties of merchantability of fitness for a
particular purpose, and neither assumes nor authorizes
any other person to assume for it any liability in
connection with the sale of this part(s) and/or
service. Buyer shall not be entitled to recover from
Rallye Ent. Ltd. any consequential damages, damages to
property or person, damages for loss of use, loss of
time, loss of profits, or income, or any other
incidental damages.
In
the case of many Nissan parts,
IF
THE PART IS NO LONGER FOR SALE FROM NISSAN, THERE IS
NO WARRANTY
There
are some types of parts that can work and then fail;
but in situations where it could not have worked at
all from the get go; we would need to know about it
IMMEDIATELY
as in within a week.
Most
of the time we have on our own found some way to work
around this and get you going or come up some
equitable solution. Warranty is for
repair
or exchange
(our decision on which is more practical) of the
particular part only, and does not cover labor,
transportation back and forth, failure of a related
component, failure resulting from faulty installation,
modification or abuse of the part, nor would the
liability of Rallye Enterprises Ltd. at any time
exceed the original value of the part. We do not issue
a refund/credit in a warranty situation. If you want
to move ahead with some other part before this is
resolved that is your choice. We require the option of
trying to make it right first. We do not do anything
with parts that were not ours.
For
many things however, we feel the part should function
for 90 days and will try to work out something during
that time. This 90 days begins when the part is
transferred into your possession by hand, or
transferred into your possession by giving it to a
common carrier (UPS, Truckline, etc). It does not
matter if you "just opened it a year later" or Uncle
Fred has had it in his basement, or the shop "lost" it
for awhile.
If
we feel a part needs to be returned due to defect
there are two ways to do
it.
Contact
us.
We will advise further.
Most
likely the options will be that you can send the part
in first and we can check it and repair or replace it
as necessary; or if you do not want to send the other
part in first, we can charge for the next part and
then credit you if the 1st part is returned within 20
days and found to have a manufacturing defect.
CONTACT
US FIRST
We
didn't used to do this but after a number of people
failed to return "defective" parts after we shipped a
free duplicate we have adopted this policy, and it is
cast in granite.
USED
PARTS...
Used
parts, unless condition is specfically described as
deficient in some way (and ordered as such) are
guaranteed to be serviceable and/or functional at the
time of shipment. Because of the varying nature of
used parts, we go to great lengths to describe them
accurately and may be able to email you or post a
picture. We do not want you unhappy. A used part has 3
costs associated with it. Part Cost, Delivery Cost,
and on some parts, Packing Costs. Packing costs are
for larger size items and will be listed beforehand or
you will be advised before order is processed. When
you receive a used part, take a look at it. If within
72 hours you decide you don't like the looks of it,
you can return it for 100% of the PARTS COST. (96% if
a charge card was used) The delivery and packing costs
are not refundable. On a truck shipped item (fender
etc.) this can be a chunk of change.
On
large items it is sometimes possible to skip the
delivery and packing costs if you would like to pick
the part up locally. Please inquire in advance of
order. Basically we'll set the time with you by your
schedule as much as possible. We'll throw the part in
one our trucks running errands, we'll cruise by at or
shortly after the scheduled time, if you're there
you're there, if you're not you're not.
Some
used parts have a liability waiver; that agreement by
you overrides this page.
Fortunately
Nissan parts are known for being very high quality
parts; which is why we prefer them. Sometimes there is
no longer a choice; but that is always our first
choice. We have very few part "failure" situations
where the part is actually found to have a problem.
Installation, operation and other outside factors are
typically the problem. When there has been an actual
problem; it usually is present in a bunch of the same
part; not just one.
I've
been buying parts and things for my own cars,
tractors, house and life for a very long time; so I
look at each situation individually; from BOTH sides
of the "return desk".
Dann
